INTERPERSONAL SKILLS

Interpersonal skills are at the core of everything we do in our business and personal lives. Even if you are a solo-preneur, no person is an island, and interpersonal skills are essential to success.

 

The first step to mastering the art of interpersonal communication is overcoming the barrier of self-confidence. 80% of the people I have coached indicate this as a top priority for improvement. One needs to trust his/her own abilities, with a general sense of control and believe that within reason, he/she is able to achieve at every objective.

 

The SPOT model interpersonal skills module will help individuals understand, develop, apply and win in Social & Emotional Intelligence, working and socialising with People, managing partnership Outcomes and building Trust for life.

 

 

 

Actions without clarity keep people busy most of the time.  It is also a real cause of developing unnecessary tension, frustration, tiredness and feeling drained, both mentally and physically.

 

The R2R organisational development process will help individuals and organisations establish a deep understanding of why we do what we do, the journey towards successful results, after the fact of WHAT they think needs to be accomplished.

WORKSHOP TAKEAWAYS

 

  • Win the trust and loyalty of family, friends and business partners through the understanding and improvement of self-confidence
  • Learn key interpersonal skills through the S.P.O.T. Model to increase personal effectiveness and performance
  • Understand what it takes to develop Social & Emotional skills; how to build strong connection with People; define specific Outcomes you hope to achieve from such collaboration; and how to establish Trust with all stakeholders
  • Apply simply rules to help you take that first step in building lasting relationships

Trainer Profile

Kim Underhill has over 20 years multinational corporate experience.  Performing in leadership roles since 2000, Kim is highly experienced in delivering and overseeing many facets of corporate operations including business development, sales & marketing management, organisational and talent development as well as general management.

 

Kim’s career in the foodservice industry spans from Office Administration, Customer Service and Business Development, to Sales & Marketing, managing fortune 500 companies globally, as well as in General Management of multinational companies with manufacturing facilities and sales offices in the Asia Pacific regions.  Her career has exposed her to multicultural environments from Asia to Europe, Middle East, Africa and America.

 

Kim became a life and executive coach originally to enhance her own leadership skills within her workplace environment, but before long, it became her passion to help more people redefine and achieve success.  This marked the start of her training and development journey in 2010.  Her primary focus is to help individuals gain personal and leadership mastery, getting them from good to great.  Since then she has helped many transform their lives, with staggering results.

 

Kim uses thought-provoking and challenging methodologies to help build one’s capabilities to be self-directive, solution-focused, and forward-thinking, increasing one’s knowledge and confidence in the process.

QUALIFICATIONS

  • (BA) Bachelor of Business Administration majoring in Marketing, Royal Melbourne Institute of Technology
  • (EMSc) Executive Master of Science in Industrial & Organisational Human Resource Psychology, Baruch College, The City University of New York
  • Industrial & Organisational Psychologist
  • Certified Belbin Team Practitioner
  • Solution Focused Coach
  • Author of Training Programmes
    • NEW AGE LEADERSHIP Modular Training Programme
    • SUCCESS INSIDE OUT, 6 step self-coaching methodology
    • WINNING in HEELS, breaking the glass ceiling & having it all
    • F.A.S.T. Sales & Key Account Management
    • VAMP UP Communication & Presentation
    • S.Q.U.A.D. Effectiveness to strengthen organisational presence
    • R2R Organisational Development

 

ASSOCIATIONS

  • Member, Asia Professional Speakers Singapore & Singapore Business Professional Women Association
  • Advisory, Today's Managers Publication (Singapore Institute of Management)
  • President, Daughters Of Tomorrow, a non-profit organisation that facilitates livelihood opportunities for underprivileged women, supporting them in building financial independence and resilient family lives
  • Founder, One Woman A Day, a community that helps women step up in pursuing their career without having to sacrifice work-life balance, through the support of volunteer professionals, coaches and trainers

 

 

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