Never expect something of someone other than yourself
The ability to manage expectation is key to reducing disappointment. Think about the last time you were disappointed. What caused that disappointment? How often do you expect someone to meet your goals, involve you in discussions, and think of you from time to time? Was it their fault if they did not perform up to your expectations? Most of the time, the people around us have no clue they have fallen below our expectations.
We speak with Kim Underhill, regional head for Electrolux Southeast Asia and India. Ms Underhill is a remarkable woman who despite her tough challenges, rose to the top armed with sheer determination and a desire for success
The way you feel inside always shows on the outside
When I talk about presentation, most people automatically assumed that I was referring to how they looked and what they wore. While it is important to be presentable and dressed appropriately, presentation is about understanding who you are, how you feel and how you express yourself at all times – do you like what you see and how you appear to others?